Carters Tracking

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Carter’s

For tracking inquiries, customers input their order number and email on the company’s designated webpage. The portal displays shipment progress, including carrier details and estimated delivery windows. International orders, such as those in Canada, follow similar steps but may require additional verification. Third-party carriers like UPS manage final delivery stages, with updates accessible via their independent platforms.

Shipping & Returns
Free shipping often applies to orders meeting a minimum purchase threshold, though eligibility varies by region. Standard delivery times range between 3–7 business days domestically, while international shipments may take longer. Customers return unused items in original condition within a specified period, typically via prepaid labels or in-store drop-offs. Fees apply for expedited or specialized shipping options.

Contact

Phone (Online Ordering & Technical Assistance):
• Toll-free: 877‑333‑0117
• Alternative: 706‑487‑8712
• Hours: Monday–Friday 8 AM–9 PM ET, Saturday–Sunday 9 AM–5:30 PM ET

Phone (Consumer Affairs – Retail, Product & Corporate Inquiries):
• 888‑782‑9548
• Hours: Monday–Friday 8 AM–8 PM ET

Email (General / Accessibility): [email protected]

Media Inquiries Email: [email protected]

Corporate Headquarters Address:
3438 Peachtree Rd NE, Suite 1800, Atlanta, GA 30326‑1595, USA

Postal Mail (Consumer Affairs):
Carter’s Consumer Affairs, 206 State Street, Oshkosh, WI 54901, USA

For detailed policies or regional specifics, visit Carter’s Order Tracking or their official customer service page.