Costco Order Tracking

Enter your tracking number and click the button

Costco Logistics

Members access order status details through an online portal linked to their accounts. Costco assigns a unique order number during purchase, visible on digital and physical receipts. Customers enter this identifier on the website to review shipping progress or estimated delivery windows. Third-party carriers like UPS manage regional transportation, providing tracking links directly through Costco’s interface. Issues like invalid numbers prompt immediate error messages, requiring verification of input accuracy. International customers in Canada, the UK, or Australia follow similar steps with localized carrier coordination.

Common Tracking Methods

  • Online Portal: Members log in to “My Orders” using their Costco account credentials.
  • Order Number: Locate the 10-digit number on receipts or confirmation emails to check status updates.
  • Phone Support: Call customer service at (888) 426-7826 for assistance with unresolved tracking issues.
  • Carrier Tools: Use UPS or other provider websites with the tracking number provided in Costco’s notifications.
  • Troubleshooting: Clear browser caches, disable ad blockers, or switch devices if the portal fails to load.

Contact Information

Phone Number:

  • 1-800-955-2292 (Costco.com Online Orders, including orders delivered by Costco Logistics)
  • Hours:
    • Monday – Friday: 5:00 AM – 8:00 PM PT
    • Saturday – Sunday: 5:00 AM – 7:00 PM PT

Email Address:

Head Office Address:
Costco Wholesale
P.O. Box 34331
Seattle, WA 98124