Serpost Tracking

Company Overview

Serpost operates as Peru’s national postal service, managing mail and parcel delivery domestically and internationally. Businesses and individuals use their tools to follow shipments sent to or from Peru. The system assigns unique identifiers to each parcel, allowing users to trace transit progress online. International partnerships enable cross-border deliveries, including routes to the United States. Users input tracking numbers through their portal to check current locations or estimated arrival dates. Collaborations with global carriers streamline handoffs between international logistics networks.

Their infrastructure supports documentation processes for customs clearance, reducing delays during cross-border shipments. Individuals and enterprises access updates in multiple languages, enhancing accessibility. The portal reflects status changes recorded by postal workers at sorting facilities or transit checkpoints. Users resolve issues faster by referencing timestamps and location data provided in tracking histories.

Services
Serpost provides tools to monitor parcels sent via its network, including express and standard delivery options. Customers track items using numbers issued at the time of shipment. International sends often require additional codes, which their system cross-references with partner carriers like USPS for U.S.-bound deliveries. Users input these identifiers on the tracking page to view real-time progress.

The platform displays scanned updates from origin to destination, including customs inspections or regional distribution hubs. Customers receive alerts if shipments encounter exceptions, such as incomplete addresses or unpaid duties. Retailers integrate tracking links into customer portals to share delivery timelines automatically. Small businesses leverage these tools to manage cross-border e-commerce orders efficiently.

Some services focus on simplifying international documentation, such as commercial invoices or customs declarations. Local offices assist with parcel recovery if errors occur during transit. Users verify delivery confirmations digitally to reduce manual follow-ups.

Contact

• Phone number: +51 1 533-4040 (Lima headquarters)
• Email address: [email protected]
• Company address: Jr. Moquegua 269, Lima 15001, Peru

Regional office contacts and additional support channels are listed on their site. For international tracking assistance, use the online portal: https://www.serpost.com.pe/Cliente/SegumientoLinea.